Nintendo indicated that the company will continue to work on the Switch Online Service in their latest investor meeting.
It has now been a couple weeks since Nintendo launched the Nintendo Switch Online Expansion Pack. It seems that the reactions to the service has been mixed, with most of the reviews being negative. Most gamers agree that the convenience of being able to play N64 titles on the Switch is really cool, but the emulation leaves something to be desired. Most gamers probably won’t notice the issues, but there are some graphical glitches in some of the games and input lag on a couple titles.
There are countless articles and videos on the internet addressing the complaints that users have had with the service. And while Nintendo makes some questionable decisions, I’m sure they are aware of user experience issues that gamers are having with the service. The big questions is whether Nintendo will think it is worth it to fix the issues or not. With 32 million subscribers to the service (including both tiers), I wouldn’t be surprised if Nintendo were to consider it a success in spite of the noticeable problems.
However, in Nintendo’s latest investor strategy meeting, the company indicated that they will continue to improve the online service. Nintendo wrote, “Going forward, we will continue to improve and expand both Nintendo Switch Online and Nintendo Switch Online + Expansion Pack striving to provide services that satisfy consumers.”
It is nice to know that Nintendo hasn’t forgot about their customers, but I think they will really have to prove it to their user base. Nintendo has such an amazing legacy, but they have lost faith with some of their customers in recent years. Let’s hope that Nintendo will fix the issues with emulation on the Switch and continue to listen to their customers as we move further into the Switch’s lifespan.